Clear rules, fair business

All sales are only processed after the incoming payment is fully confirmed by the payment provider (PayPal, Binance, PIX or bank transfer). Funds pending, held or under review by the provider are not considered received, and no MZN payout will be released until the payment is confirmed as completed.

The client is solely responsible for the accuracy of the information provided — including the wallet number (M-Pesa / e-Mola), the amount, and the payment source details. PAB Exchange is not responsible for funds sent to a wrong number or account provided in error by the client. Always double-check your number before confirming a sale.

Once a transaction is confirmed and the MZN payout has been released to the client's wallet, the transaction is final. We do not issue refunds or reversals after payout, except where required by applicable law. If the incoming payment fails or is reversed by the sender's provider before payout, the sale is simply cancelled with no loss to either party.

Payouts to M-Pesa and e-Mola are processed within minutes of payment confirmation. During network outages, provider maintenance or force majeure events, processing may take longer. In such cases the transaction remains valid and will be completed as soon as service is restored.

PAB Exchange only accepts funds from legitimate sources. Any transaction suspected of involving fraud, stolen funds, money laundering or other illegal activity will be cancelled, and relevant information may be shared with authorities. By using our service you confirm the funds you sell are legally yours.

Exchange rates are set per transaction tier and may be updated at any time. The rate applied to your transaction is the rate confirmed at the moment of your sale. Per-transaction limits: minimum $3.00, maximum $100.00. Clients may perform multiple transactions.

All official communication happens through our official support channels listed on the Support page. PAB Exchange is not responsible for losses resulting from contact with impostors claiming to represent us. Always verify you are speaking with our official team.